Car rental software - A Complete Solution
Designing and developing a serious car rental
solution it is at least a very demanding task. Designing and developing a tool
like Carhire Manager Web was not just demanding it was a big
challenge. It is not just a matter of thousands of man hours needed to produce
the million lines of source code. If you are writing source code and want to be
innovative then it’s challenging. If you are dealing with state of the art
technology then it is actually more than challenging. It is really tough
business. My deep respect to my developer team for the outstanding outcome of
their really tough job.
First of all, a car rental software must be easy to
use and cost effective. Due to the big need of mobility in a car
rental business, a car rental system must be accessible from any web enabled
device. A car rental software has to be “The Tool” for managing customer
service, bookings, fleet, employee performance, financial, distribution
partners, online and XML reservations. Any proper car rental software solution
has to be a complete solution that keeps every aspect of a car rental business
connected and under control.
There is a quite big range of car rental
software products currently in the market. The approach, the coverage and the
price may vary between different products.
Carhire Manager Web is not simply just another car rental software. It is a –
no nonsense - complete solution – a web based solution - for any size of a
company in the car rental industry.
In order to give you a chance to realize the
size and the coverage of Carhire
Manager Web I have decided to
provide the Features Matrix below. You may also find this matrix in the product
page http://www.carhiremanagerweb.com
Carhire Manager Web Features Matrix
Function
|
Description
|
|
Security
|
||
Authentication
|
Forms
Authentication
|
✓
|
Windows
Authentication
|
✓
|
|
Lock
Screen when idle
|
✓
|
|
Access Restriction
|
User
Rights Wizard
|
✓
|
I.P.
access restriction
|
✓
|
|
Auto
Lock of account in case of 3 failed logins
|
✓
|
|
Transaction Logs /Tracking
|
Central
log file
|
✓
|
Object
History.
|
✓
|
|
Encryption
|
✓
|
|
Back
Office Functionality
|
||
User Inteface
|
Intuitive
user interface
|
✓
|
Facebook
like Live Messaging System
|
✓
|
|
Widgets
(sticky notes, clock, calculator, alerts)
|
✓
|
|
Multitasking
|
✓
|
|
Live Dashboards
|
Operation
Dashboard with drill down analysis
|
✓
|
Manager
Dashboard with drill down analysis
|
✓
|
|
Reminders
|
✓
|
|
Days
monitoring
|
✓
|
|
Fleet Management
|
Vehicle
details
|
✓
|
Vehicle
lists
|
✓
|
|
Vehicle
Images
|
✓
|
|
Vehicle
Documents
|
✓
|
|
Vehicle
reminders
|
✓
|
|
Fleet
Chart per vehicle category
|
✓
|
|
Damage
report
|
✓
|
|
Service
Cards
|
✓
|
|
Service
reports
|
✓
|
|
Vehicle
transfers
|
✓
|
|
Accident
reports
|
✓
|
|
Vehicle
Depreciation
|
✓
|
|
Equipment
|
Equipment
Inventory
|
✓
|
Equipment
categories
|
✓
|
|
Equipment
availability
|
✓
|
|
Equipment
chart
|
✓
|
|
Vehicle Tracking
|
Live
Vehicle Tracking
|
✓
|
Interfaced
with Google Maps
|
✓
|
|
Route
Playback.
|
✓
|
|
Device
list
|
✓
|
|
Command
center
|
✓
|
|
Agents
|
Agent
details
|
✓
|
Agent
history
|
✓
|
|
Agent
overall report
|
✓
|
|
Commissions
report
|
✓
|
|
Performance
|
✓
|
|
Agent
summary invoicing
|
✓
|
|
Agent
documents
|
✓
|
|
Agent
targets
|
✓
|
|
Agents
portal
|
✓
|
|
A powerful rate engine
|
Excel
like User interface
|
✓
|
Multiple
rates per agent/Multiple agents per rate
|
✓
|
|
Rates
based on rental date & reservation date
|
✓
|
|
Export to Excel & Import from Excel
|
✓
|
|
Early
Birds
|
✓
|
|
Flexible
rates / Special Offers
|
✓
|
|
Commissions
|
✓
|
|
Client
Transfer Rates
|
✓
|
|
Split
Rates
|
✓
|
|
Multi
brand capability
|
✓
|
|
Yield
management
|
✓
|
|
Clients
|
Client
Details
|
✓
|
Client
List
|
✓
|
|
Client
history
|
✓
|
|
Client
Statistics
|
✓
|
|
Client
payments
|
✓
|
|
Client
statement of account
|
✓
|
|
Quotation
|
Quick
quotation
|
✓
|
Send
quotation by email / SMS
|
✓
|
|
Convert
quotation to reservation
|
✓
|
|
Convert
quotation to agreement
|
✓
|
|
Reservation
|
Quick
reservation & normal reservation
|
✓
|
Send
confirmation
|
✓
|
|
Reservation
|
✓
|
|
User
Notification by email / SMS
|
✓
|
|
Reservation
reports
|
✓
|
|
Visual
presentation on a fleet chart
|
✓
|
|
Manual
allocation of vehicles
|
✓
|
|
Auto
allocation & optimization
|
✓
|
|
Check out
|
Days
Monitoring with all details of deliveries
|
✓
|
Prepare
Vehicle
|
✓
|
|
Initiate
Agreement
|
✓
|
|
Scan
of driving Licence or Id for client details
|
✓
|
|
Innovative
client search function
|
✓
|
|
Mobile
interface checkout
|
✓
|
|
Customized
Rental Agreement
|
✓
|
|
Vehicle
condition (damages)
|
✓
|
|
Fuel
Options
|
✓
|
|
Extras
|
✓
|
|
Equipment
check out
|
✓
|
|
Amend
booking
|
✓
|
|
Add
extra charges & invoice
|
✓
|
|
Extensions
|
✓
|
|
Replacements
|
✓
|
|
Check In
|
Check
in from fleet chart & day’s monitoring
|
✓
|
Check
In form
|
✓
|
|
Quick
Check In with QR reader
|
✓
|
|
Mobile
interface check in
|
✓
|
|
Refunds
& credit notes
|
✓
|
|
Equipment
check in
|
✓
|
|
Vehicle
condition (damages)
|
✓
|
|
Issue
Damage invoice
|
✓
|
|
Long term rental- Leasing
|
Master
Agreements
|
✓
|
Leasing
– Long term rentals
|
✓
|
|
Clients
Summary Invoicing
|
✓
|
|
Leasing
history
|
✓
|
|
Client Transfers
|
Client
Transfers
|
✓
|
Special
rates for transfers
|
✓
|
|
Drivers
for transfers
|
✓
|
|
Transfer
Invoicing
|
✓
|
|
Cashbook
|
Daily
cashbook per branch
|
✓
|
Automatically
updated
|
✓
|
|
Daily
cash reports
|
✓
|
|
Day
closing
|
✓
|
|
Cash
Entries
|
✓
|
|
Availability
|
Quick
group availability
|
✓
|
Monthly
availability
|
✓
|
|
Daily
availability
|
✓
|
|
Group
Availability reports
|
✓
|
|
Forecasting
|
Forecast
of bookings for a specific period
|
✓
|
Forecast
daily reservations
|
✓
|
|
Vehicle Fines
|
Vehicle
Fines
|
✓
|
Track
Fines
|
✓
|
|
Multi Brand
|
Multi
Brand Capability
|
✓
|
Logotype
per Brand
|
✓
|
|
Track
brand per agreement
|
✓
|
|
Reporting / Statistics
|
Using
Crystal Reports Engine
|
✓
|
Financial
reports
|
✓
|
|
Agent
reports
|
✓
|
|
Performance
reports
|
✓
|
|
Revenue
Analysis reports
|
✓
|
|
Fleet
Reports
|
✓
|
|
Reservation
reports
|
✓
|
|
Agreement
reports
|
✓
|
|
Equipment
Reports
|
✓
|
|
Leasing
Reports
|
✓
|
|
Client
Transfer Reports
|
✓
|
|
Clients
reports
|
✓
|
|
Website/E-Shop
Functionality
|
||
On-
line bookings
|
Multiple
Websites (Support multiple domains)
|
✓
|
Customized
Layout of website
|
✓
|
|
On
line bookings for internet visitors
|
✓
|
|
On
line bookings for internet visitors
|
✓
|
|
Login
for internet visitors
|
✓
|
|
Sign
up on News Letters.
|
✓
|
|
Iframe
|
Iframe
support
|
✓
|
Agent
specific iframe.
|
✓
|
|
Deep
Link
|
Deep
link support
|
✓
|
Deep
link in combination with XML interface
|
✓
|
|
CRM
functionality
|
||
SMS & Emails
|
Send
emails to Clients
|
✓
|
Send
SMS to Clients
|
✓
|
|
Send
SMS or email with offers
|
✓
|
|
Create
“live” mailing lists
|
✓
|
|
Express CheckOut
|
Express
Check Out link with confirmation
|
✓
|
Express
Checkout Form
|
✓
|
|
Client details
|
Client
history
|
✓
|
Client
statistics
|
✓
|
|
Client
birthday reports / reminders
|
✓
|
|
Evaluations
|
Submit
evaluations
|
✓
|
Evaluation
Summary
|
✓
|
|
Complaints
|
Complain
follow up system
|
✓
|
Complaint
related document archiving
|
✓
|
|
Agent
Portal
|
||
Agent
portal
|
Create
bookings
|
✓
|
View
bookings
|
✓
|
|
Amend
bookings
|
✓
|
|
View
commission Report
|
✓
|
|
XML
interface
|
||
SOAP XML Web Service
|
XML
interface with major car rental brokers like Cartrawler, TravelJigsaw ,
Carjet , MicroNexus , AutoEurope e.t.c.
|
✓
|
Group
Availability & rates
|
✓
|
|
Locations
|
✓
|
|
Insert
reservation
|
✓
|
|
Update
a reservation
|
✓
|
|
Cancel
reservation
|
✓
|
|
Stop
sales
|
✓
|
|
Can
be used to connect with any broker / agent
|
✓
|
|
Can
be used to connect additional websites
|
✓
|
|
Create
XML users
|
✓
|
|
Send
XML specification
|
✓
|
|
Mobile
Interface
|
||
Mobile
UI
|
Check
out
|
✓
|
Check
In
|
✓
|
|
QR
code reader
|
✓
|
|
Damages
|
✓
|
|
Days
Monitoring
|
✓
|
|
Accounting
Interface
|
||
Generic
Accounting interface
|
Generic
accounting interface
|
✓
|
XML
- Web Service
|
✓
|
|
Administration
|
||
Setup
|
Options
setup form
|
✓
|
Create
user roles
|
✓
|
|
Adding
/ deleting user & user rights
|
✓
|
|
Ad hoc queries
|
Ad-Hoc
Queries Tool
|
✓
|
Instant
Ad-Hoc queries
|
✓
|
|
Save
& Print tabular reports
|
✓
|
|
Admin Ticket system
|
Ticket
system for correcting transactions
|
✓
|
Export
|
Export
data
|
✓
|
Widgets
|
Widgets
for administrators
|
✓
|
System
|
System
Alerts for administrators
|
✓
|